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FAQs

Do you have questions about the payment methods we accept, transaction security on our website, our cancellation policy, or how to benefit from our discounts? You'll find out all you need to know right here in our dedicated Booking and Payment FAQ section.

Want to know more about our pricing, the different types of tours we offer, any possible mobility issues, tour languages, when hotel pick-up is offered, and where to meet? Take a look inside our Prior to Booking FAQ section for more information.

We're thrilled you've booked with us! Now what? Here you'll find information on receiving your tour confirmation, and what to bring with you the day of your tour. Want to change your tour date, or adjust an existing booking? It's all right here.

Need more info on the types of skip-the-line access we offer, our lovely offices, the Vatican dress code, and group sizes? Click below to get in the know! All our Vatican Tours include admission fees, so you won't be charged more than what you see at checkout. 

Of course your Colosseum tour includes all admission fees! That said you may also want to know that they all have skip-the-line access. Not enough? Check out our dedicated FAQs for details on our meeting points, group sizes, what you can bring and more.

Questions can come up when visiting the Rome, so here we've done our best to answer those related to our tours. Get info on meeting points, private tours, what works with kids, and any applicable dress codes. And yes, admission fees are included in all prices!

Nothing like an adventure outside Rome! But you'll definitely want to know where to meet, if tours are private or small group, how to handle meals, tour customization, and the specifics of each tour. Never fear, we have it here for you in our dedicated section! 

Didn't find what you're looking for? Reach out via telephone, email or live chat until your curiosity is satisfied!