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Frequently Asked Questions on your tours


Booking & Payment

Do you have questions about the payment methods we accept, transaction security on our website, our cancellation policy, or how to benefit from our discounts? You’ll find out all you need to know right here in our dedicated Booking and Payment FAQ section.


Prior to Booking

Want to know more about our pricing, the different types of tours we offer, any possible mobility issues, tour languages, when hotel pick-up is offered, and where to meet? Take a look inside our Prior to Booking FAQ section for more information.


After You Book

We’re thrilled you’ve booked with us! Now what? Here you’ll find information on receiving your tour confirmation, and what to bring with you the day of your tour. Want to change your tour date, or adjust an existing booking? It’s all right here.


FAQs: Vatican Tours

Need more info on the types of skip-the-line access we offer, our lovely offices, the Vatican dress code, and group sizes? Click below to get in the know! All our Vatican Tours include admission fees, so you won’t be charged more than what you see at checkout.


FAQs: Colosseum Tours

Of course our Colosseum Tours include admission fees! That said you may also want to know that they all have skip-the-line access. Not enough? Check out our dedicated FAQs for details on our meeting points, group sizes, what you can bring and more.


FAQs: Rome Tours

Questions can come up when visiting the Eternal City, so we’ve done our best to answer those related to our Rome Tours. Get info on meeting points, private tours, what works with kids, and any applicable dress codes. And yes, admission fees are included in all prices!


FAQs: Florence Tours

Ready for your foray into the capital of the Italian Renaissance? Check out our Florence Tours FAQs for all the extra info you may need to aid you in your purchase, or plan the unforgettable itinerary this beautiful city deserves!


FAQs: Day Trips

Nothing like an adventure outside Rome! But you’ll definitely want to know where to meet, if tours are private or small group, how to handle meals, tour customization, and the specifics of each tour. Never fear, we have it here for you in our dedicated section!

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