Cancellation Policy

The following are our guidelines for the cancellation & refund of tours booked with What a Life Tours:

  • What a Life Tours can accept the following payments: Visa Credit, MasterCard, Diners, Visa Debit, Visa Electron, JCB, Debit MasterCard.
  • In case of cancellation, you will be notified via email of the successful cancellation and its related fees. Cancellations can never be confirmed via telephone, nor chat.
  • What a Life Tours enforces a 72-hour advance refund policy; no refunds will be given for cancellations made within 72 hours of tour commencement.
  • All cancellations are subject to the cancellation fee of 10% of the total charge.
  • No refunds are given after a tour has commenced.
  • No refunds are given in case of either delay or non-appearance on the part of the customer. This includes tardiness or non-apperance because of plane/train/bus delays or illness/injure on part of the customer. We do recommend purchasing travel insurance to prevent any losses in case of illness, accident or otherwise.
  • What a Life Tours does not guarantee refunds in cases of unforeseeable events, such as closures of sights due to demonstrations, strikes, bad weather conditions or renovations.
  • In case of the closure of sights, What a Life Tours will, if possible, contact you to offer a substitute itinerary or reschedule your booking to a different tour option.
  • You may request to change the date of your tour up to 72 hours prior to tour commencement. This change will be accepted only upon availability.
visa logomastercard logoamerican expressdiscover logo
Facebook logoInstagram logo twitter logo